RETURNS

Sawyers of England is a home interiors online shop, delivering high quality handles, lighting, rolling library ladders, sliding barn door kits and much more to the UK market.

RETURNS

If you are not fully satisfied with your purchase, for whatever reason, you have 14 days from the date of delivery to contact us to return your order. All items being returned must be pre-arranged, and either organised to be returned by yourself, or by us (for a 10% charge to cover collection costs - min. £20), and items MUST be in their ORIGINAL PACKAGING and in a re-saleable condition. Once received back at our returns depot, a refund will be issued.

Please note that made to order items are non-refundable

 

DAMAGED OR FAULTY GOODS

In the unlikely event of your purchase turning up faulty or damaged, then you must report this to us within 48hours of the delivery being signed for.

We strongly suggest that you inspect the item as best possible before signing for the item. That way if you are not happy, our delivery team will take away the faulty or damaged goods immediately.

If your goods are faulty or damaged, we must receive photographic evidence by email. Sawyers of England will refund postage costs on faulty or damaged goods once the damage or fault has been inspected and verified by our team back in our warehouse.